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New Submission Frequently Asked Questions
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Help, I lost my receipt! Now how do I get my rebate?
Not to worry. We've come a long way from the days of handwritten receipts and carbon copies! Most stores can reprint you a receipt, especially if you paid with a credit card and know the exact date
of your purchase.
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Is it best to send a copy of my receipt and hold onto the original?
You'll need to review the rebate form (or legal description) to see whether or not the manufacturer asks you to send the original. Many times they just ask for a copy. Again, if you send your
original, always keep a copy for yourself.
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If I'm asked to send the original "UPC", what does that mean?
 This means you need to send the product bar code, usually found on the packaging. But some
boxes may have several different looking bar codes, and it can get confusing! If you are unsure, ask someone at the point of purchase or call the customer service number on your rebate form.
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I forgot to send in for my rebate and now it has expired. If I send it in late, will I be able to get my rebate?
Promotions such as rebates are carefully planned for very specific time frames. If the postmark date has passed for your rebate, unfortunately you will not qualify. But truthfully, what makes a rebate
special is the fact that they aren't offered all the time - so check your dates and apply promptly!
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The store I went to advertised a rebate for a product I bought, but they didn't have the rebate forms! Am I out of luck?
Not at all. Most leading manufacturers will have websites listing the rebates and offering the forms for you to download. You can select the "Get Your Rebate" link on the page to search our
database. If you still can't locate a form, contact the retail store where you made your purchase. They'll stand behind their advertising! Hopefully they'll have received more forms since your last visit. If not,
they should offer a suggestion as to where to go next.
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I can't find my rebate using the purchase date or promotion code search. What should I do?
If you can't find your rebate searching by purchase date or promotion code, please select the "Customer Service" link on this page.
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What is ClickChoice?
ClickChoice is a unique program that gives consumers the opportunity to exchange their rebate dollars for additional products and services of a higher value than their rebate!
It is very easy to participate in the program as the whole process takes place online. Whether you are searching for, submitting or tracking a rebate online simply look for the ClickChoice logo. You will be offered several
rewards to choose from. All you have to do is click the "Choose" button next to the reward you want and submit your rebate as usual.
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If I complete the online submission, why do I still have to mail in the form and required information?
By completing the online submission process, your rebate can be expedited through the process once we receive the paperwork. This also ensures that all information required to validate your rebate is
accurately captured. You still must mail in the rebate form and all supporting documentation to validate your claim to ensure that the correct product was purchased during the promotional period.
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Do I have to supply personal information such as an e-mail address with my submission?
Information in addition to address and product information is used only to help provide you additional information regarding the status of your rebate once it is submitted. Once your rebate request is
received and entered, we will notify you, via e-mail, of the status of your request. You’ll also be able to track the progress of your submission through our website so you know when to expect your rebate reward.
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I bought more than one of the same product that a rebate was offered on. Can I submit for more than one rebate?
Many rebates have a limit on the number of claims that can be submitted on a single promotion. To find out the specific rules for the promotion you are submitting for, please review the promotion
details on your rebate form or website.
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The product that I purchased has two rebates. The Manufacturer offers one and one is offered by the store at which I bought the product. May I submit copies of the receipt and UPC
code?
When there are multiple rebates available for the same product, many times the store rebate will accept a copy of the purchase and product information. For the specific rules of the promotions, you
should refer to the promotion details on the rebate form or website.
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I purchased the product that I am submitting a rebate for online and did not receive a receipt. Can I still receive a rebate?
Qualifying purchases made online should have been accompanied by a packing slip. For these purchases, the packing slip may be used as the receipt.
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Rebate Center